When you purchase a tender, an intuitive button labeled 'Submit Clarification' will appear alongside your purchased product above. Click on this button to access a user-friendly form where you can submit any queries you may have.
Once clarification requests are received, we ensure transparency and ease of access by compiling all clarifications and their respective answers into a convenient PDF format. You can view these documents by navigating to the 'Orders' tab within your personalized 'My Account' page